# NIMTECH > NIMTECH builds management software, mobile apps, websites, API integrations, AI models and WhatsApp AI agents for growing businesses, from idea to launch. NIMTECH is an engineering studio headquartered in Kuala Lumpur, Malaysia that works with companies worldwide. Contact: nimtech.itsolution@gmail.com, WhatsApp +60199944971, or https://nimtechit.com/contact. Clients own the source code, models, datasets and infrastructure we build. ## Services - [Software Development](https://nimtechit.com/services/software): One system to run your whole business. Management systems built around how your team works: companies, trips, finance, healthcare and products, all in one secure place instead of ten spreadsheets. Includes: Company management, Trip and booking management, Finance and fintech, Healthcare and wellness. - [Mobile App Development](https://nimtechit.com/services/apps): iPhone and Android apps people keep using. Customer and partner apps for bookings, live tracking, payments and notifications, designed and built from first prototype to both app stores. Includes: Customer apps, Partner and staff apps, Live tracking, Store launch. - [API Integration](https://nimtechit.com/services/api-integration): Your systems talking to each other, automatically. We connect your shop, couriers, payments, SMS, WhatsApp and accounting, so orders and data move on their own and nobody types the same thing twice. Includes: Order automation, Customer messages, Payments, Your own API. - [Website Development](https://nimtechit.com/services/websites): Fast websites that turn visitors into customers. Brand sites, online ordering and booking platforms that load fast, rank on Google and let customers buy or book from their phone. Includes: Brand websites, Ordering, Booking platforms, Found on Google. - [AI Model Development](https://nimtechit.com/services/ai-models): Custom AI that sees, reads and predicts. Computer vision and machine learning models trained on your own data: tracking objects in video, analysing skin from a photo, reading documents and spotting defects. Includes: Object detection and tracking, Image analysis, Document reading, Prediction. - [AI Agent Development](https://nimtechit.com/services/ai-agents): AI teammates that reply, book and update, 24/7. AI agents that answer customers on WhatsApp, take bookings, process documents and update your systems, with a person approving anything important. Includes: WhatsApp auto-reply, Bookings and leads, Back-office agents, Human approval. ## Insights - [From pilot to production: putting AI agents to work](https://nimtechit.com/insights/ai-agents-pilot-to-production): Most agent pilots impress in a demo and stall after it. The gap is rarely the model. It is access, guardrails and measurement. Key points: Start with one workflow that has a clear owner and a measurable outcome. Give the agent real, permissioned access to the systems the work lives in. Put people in the loop where a mistake is expensive, and nowhere else. Evaluate on your own cases before every release, not on public benchmarks. - [Training a vision model on your own data: a practical playbook](https://nimtechit.com/insights/training-vision-models-on-your-data): Off-the-shelf models rarely know your products, defects or sites. Here is how we go from raw images to a model you can trust on the line. Key points: Define the decision the model supports before collecting a single image. Label a small, varied set first and let errors guide what to collect next. Evaluate on images from the site and season the model will actually face. Plan for retraining from day one: the world in front of the camera changes. - [Integration first: connect the systems you have before you build new ones](https://nimtechit.com/insights/integration-first): Many “we need a new platform” projects are really integration problems. Connecting what already works is often faster, cheaper and less risky. Key points: Map where data is re-typed between systems; that is where the cost hides. Prefer events and queues over nightly batch jobs for anything time-sensitive. Build retries, alerts and an audit trail into every integration. Replace a system only when connecting it would cost more than rebuilding it. ## Company - [About NIMTECH](https://nimtechit.com/about): NIMTECH is a senior engineering team based in Kuala Lumpur, Malaysia, building software, apps, websites and AI for businesses worldwide. - [Insights](https://nimtechit.com/insights): Practical guides and perspectives from NIMTECH engineers on AI agents, computer vision, software and systems integration. - [Contact NIMTECH](https://nimtechit.com/contact): Tell us about your project. We reply within one working day with questions, a first approach and next steps. ## Frequently asked questions - **Can it replace our spreadsheets?** (Software Development) Yes. We import your data and keep the parts of your process that work. - **Who can see what?** (Software Development) Every user gets a role, so staff only see what they need. - **Do we own the code?** (Software Development) Yes, all of it, along with the data and the accounts. - **Native or cross-platform?** (Mobile App Development) Usually one cross-platform codebase, native when it matters. - **How long does it take?** (Mobile App Development) A focused first version is often 10 to 14 weeks. - **Can you take over our app?** (Mobile App Development) Yes. We review it, fix the basics, then improve it. - **Do we need new software?** (API Integration) Usually not. Connecting what you have is faster and cheaper. - **What if a system goes down?** (API Integration) Messages wait and retry, and we get an alert. - **Is it secure?** (API Integration) Signed requests, limited keys and encrypted secrets. - **How long does a website take?** (Website Development) A brand site often takes 3 to 5 weeks; booking platforms a little longer. - **Can we edit it ourselves?** (Website Development) Yes. We set it up so your team can change text and photos. - **Do you handle hosting?** (Website Development) Yes, or we can deploy to your own account. - **How much data do we need?** (AI Model Development) Often a few hundred good examples to start. - **Can it run without internet?** (AI Model Development) Yes, on an edge device or a phone. - **Who owns the model?** (AI Model Development) You do, with the data and the training code. - **Will it sound like a robot?** (AI Agent Development) No. It writes in your tone and hands over to a person when needed. - **Which AI model do you use?** (AI Agent Development) Whichever fits the task. We test several and can switch later. - **How fast is the first agent live?** (AI Agent Development) Usually two to six weeks.